留学网

美国留学 | 求助 Penn state University 网申

请问最近有同学申请PSU吗?为啥我不能create a new accout? 网申是这个地址吗?http://gradschool.psu.edu/apply/  我注册不能成功,提示是

We are unable to create your online identity. Please contact the Penn State IT Service Desk for assistance.
Options for contacting the IT Service Desk include the online Penn State Service Management Portal, phone 814-865-HELP (4357), and email [email protected]
Reference number 30492 [255,1340.17]

我给他们IT service发邮件了 也没回复
有同学遇到同样问题吗?